Practical help for real situations.
Open one topic for focused steps, common problems and the right next action.
Joining and phone verification
New members register publicly with a genuine supported mobile number. Existing members use the separate sign-in journey.
- Choose Join ZEMIZE.
- Confirm the mobile number before requesting the SMS.
- Enter the six-digit code within ten minutes.
Account and profile
Your display name, residence country, city and language help ZEMIZE show relevant local information. Your telephone dialling country remains separate.
- Open Profile.
- Choose Edit profile or Login & Security.
- Save, then reopen the app to confirm the change.
Posting and enquiries
Choose the correct area, add an accurate title, approximate public location, useful details and only photographs you may share. Preview before publishing.
- Open Create.
- Choose the type of post.
- Review the preview and publish.
Homes, bookings and cancellations
Read the full accommodation details, dates, price and cancellation terms before enquiring or booking. Keep arrangements inside the relevant ZEMIZE conversation.
- Open the home listing.
- Confirm dates and terms with the host.
- Use the transaction record for cancellation or dispute actions.
Marketplace purchases and sales
Check the item description and condition, ask questions, agree collection safely and never rely on an unverified off-platform payment request.
- Review every photograph and detail.
- Message from the listing.
- Record the agreed outcome in ZEMIZE.
Services and businesses
Compare the provider profile, scope, availability and verified reviews. Ask for a clear written quotation before work begins.
- Open the service or business profile.
- Send an enquiry with relevant details.
- Confirm scope, price and timing in writing.
Jobs
Review employment type, location, working pattern, compensation information and application instructions. ZEMIZE never guarantees an employer or role.
- Read the complete job details.
- Apply or enquire using the listed route.
- Do not send money or sensitive documents unexpectedly.
Community
Community posts should be locally useful, respectful and privacy-conscious. Avoid exact private addresses or identifying other people without permission.
- Choose a clear topic.
- Share only necessary details.
- Use Reply to keep discussion in context.
Messages
Messages remain connected to their listing or enquiry. Keep important arrangements there so both parties can review what was agreed.
- Open Messages.
- Choose the relevant conversation.
- Use report or block if contact becomes unsafe.
Reviews
Reviews are available only after an eligible interaction. Describe your own experience accurately and avoid private or unrelated information.
- Open the completed interaction.
- Choose Leave a review.
- Focus on facts that help future members.
Payments, refunds and disputes
Live payments are not yet enabled. Where a sandbox transaction record exists, it is for controlled testing and must not be treated as a completed real payment.
- Open the related transaction.
- Check its displayed status.
- Submit a private case with the transaction selected.
Safety and reporting
Use Report for content or conduct concerns and the dedicated Safety route for safeguarding issues. ZEMIZE is not an emergency service.
- Move to safety and contact local emergency services if anyone is in immediate danger.
- Preserve relevant context without confronting someone unsafe.
- Submit the private safety form.
Privacy and data
Use a privacy request to ask about access, correction, deletion or another data concern. Identity verification may be required before private data is disclosed.
- Choose Privacy request.
- Describe the account and request without sharing passwords or OTPs.
- Keep the case reference for tracking.
Downloads and installation
Android testing coming soon. iPhone reviewers continue to use their individual TestFlight invitation.
- Use only an official ZEMIZE link.
- Open the download page for the current distribution status.
- Use your existing TestFlight invitation on iPhone.
Technical problems
Record what you expected, what happened, the device and browser or app version, and the approximate time. A screenshot is helpful when it contains no unnecessary private information.
- Retry once on a stable connection.
- Close and reopen ZEMIZE.
- Submit a technical case if the problem remains.
Still need help?
Choose the route that matches the issue. A private case is stored securely even while outbound email delivery is disabled.
